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Help

Do I need to log in?

Not necessarily.  If you just want to browse the site for information or to download a file, it is not necessary to log in.  If you have administrative access rights for your organization, and have been assigned a user ID and password, you would be required to log in if you wish to update your organization’s profile information that is viewed in the Member area , or to post a job for the Techjobs area.

How do I log in?

To log into the system, navigate to the Member Login box that is displayed in the upper right hand corner  of any page.  Enter your userid and password and click Continue to complete the login process.

How do I Join SAN

To become a member of SAN, click on the Become a Member link on the top of any page then follow the instructions.

How do I change the font size?

To change the font size – navigate to the upper right hand corner from any page.  Above the Member Login box you will see “Change text size” along with 3 different versions of the letter A from smallest on the left to largest on the right.  Clicking on the various “A”’s will adjust the text size on the entire website from small to medium to large, depending on the selected A.

How do I navigate the site?

To navigate to the home page from any page on the site, simply click on the Softech Alliance Network logo that is displayed on the top left hand side of any pages in this site.

From the home page the user may navigate to various pages within the site by using the “box” navigation located in the middle of the page.  Hovering over any box will identify what information can be found (i.e. when hovering over the box titled “Why Join?” on the home will cause the box to change appearance slightly and display the phrase – “Learn about the benefits of membership”).  The appropriate box is selected by left-clicking on it with the mouse, which will take the user to the landing page for that area.  From the landing page, a list of optional menu items for that page will be displayed on the top-most bar, in the middle of the page.  In the above example, where Why Join was clicked, that main menu item will appear in a contrasting color to the other menu options, and the various sub-menu options will appear in blue the right (in this example – Testimonials, Members List/Search, Join).

As an alternate to using the box navigation from the Home Page, the user may also use the main navigation menu that is located on the top center of the page.

How do can I learn more about SAN?

If you have questions that you cannot find an answer to on the site, click the Contact US link in the green band that is displayed on the very bottom of any page.  This will allow you to submit a message to SAN and we will get back to you with an answer as soon as possible.

How do I find something specific that I’m looking for?

The site includes search functionality.  Scroll to the green band that is displayed on the bottom of any page and enter a search string into the “Search our Site” box and click Search.  The site will return any appropriate matches for your search criteria.

How can I get added to the SAN mailing list?

To be added to the SAN mailing list, enter your valid email address into the “Subscribe to our Mailing” box and click Go.  This will add your name to our list, and the next time send something out, we will be sure to include you.

How can I quickly navigate through the site?

To quickly get a feel for the site or navigate through it, click on the Site Map link located in the green band that is displayed on the very bottom of any of the pages.  From there, all other pages in the site are displayed as links, for your convenience.

Help - I can’t remember my password?

No need to worry if you’ve forgotten your password but need to log in to the site.  Click on the Forgot your password link on the top of the page and follow the instructions to receive your new password.  If the email address you provide is not in the system, we will not be able to send you a reminder, so if you have multiple email addresses, please ensure you remember which address you used to create your member ID.

Help - I would like to participate in one of SAN's P2P groups but I'm not a member. Can I still particiapte?

SAN strongly believes in the value that P2P groups bring to its members. With this in mind, SAN invites you to attend your first P2P meeting on us. If after participating in the group you would like to continue participating, you or your organizatoin will be required to become a SAN member. For more information on membership, please vist http://www.softechalliance.ca/why-join/join/ or contact Yvonne Pilon at yvonne@softechalliance.ca.